Worldwide Shipping
We are pleased to offer worldwide shipping. All orders can be delivered directly to your door. We take great care in packaging and fully insuring each shipment to ensure your items arrive safely. If you visit our store in person, we are happy to arrange shipment of your purchased items to your home or to the delivery address you provide.
Shipping Partners
We typically use trusted international courier services such as DHL, FedEx, or UPS. To ensure successful delivery, we recommend using a complete street address. If your location is difficult to reach, please consider using the address of a trusted friend or relative.
Returns Policy
If you are not satisfied with your purchase, you may return the item to us within 15 days of receipt for a full refund, excluding postage costs. Items must be returned in unused, re-sellable condition with original packaging and manufacturer labels intact.
When returning any item, you are responsible for the goods until they are delivered to us. We cannot accept responsibility for lost or damaged returns outside of the 15-day period or for items returned without the required labels. In such cases, a restocking fee may apply.
If the return is due to an error on our part, we will cover the return shipping costs (up to the equivalent of first-class recorded delivery). Please include a note on the return form requesting reimbursement for return postage. There will be no additional charge to send the correct item.
Return & Warranty Policy
Our return policy is designed with customer satisfaction in mind. Due to our commitment to providing accurate product descriptions and upfront customer service, our return rate is extremely low.
If you receive an incorrect item, please contact us. We will promptly arrange for a return and refund the shipping charges. We aim to make returns easy and prioritize your satisfaction.
All products are covered under the original manufacturer's warranty. Warranty terms vary depending on the manufacturer and the product. Please refer to the product documentation for full warranty details.
If you have any warranty-related questions, feel free to contact us. Please retain all packaging and documentation to facilitate warranty claims with us or the manufacturer. Note that shipping and service charges are typically not covered under warranty.
Thank you for shopping with All Day Bike. Your satisfaction is our priority.